SERVICE DEPARTMENT

Folio Instruments offers on site warranty support, equipment calibration. All repairs and calibrations follow precise requirements set out by the manufacturers.  

Folio Instruments is the only authorized service center in Canada for the equipment we represent. Folio instruments is a proudly Canadian, fully bilingual, company and we provide Canadian Safety Association CSA Certification on all instruments and equipment. Our safety program includes regular in-house safety training, Workmen's Compensation and full liability coverage.

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PLATINUM PROGRAM

This program should be considered by clients who require priority service at a known annual cost.

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   Includes:

  • Priority Response

  • Annual Preventative Maintenance visit

  • Parts (not including consumables)

  • Labour

  • Calibration certificate

  • Travel Cost

  • Priority Phone support for one year

  • All emergency visits

SILVER PROGRAM

This program offers priority service, one emergency visit and a annual preventative visit at a fixed cost.

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       Includes:

  • Priority Response

  • Annual Preventative Maintenance visit

  • One emergency call

  • Calibration certificate

  • Travel cost

  • Priority Phone support for one year

  • Parts and Labour extra, if required

BRONZE PROGRAM

This program should be considered by clients who require priority service at a known annual cost.

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   Includes:

  • Annual Preventative Maintenance as per manufacturer's specifications

  • Calibration certificate

  • Firmware or software updates depending on manufacturer

  • Instrument training (if performed at client site)

  • Phone support for one year

  • Reduced travel fee

  • Parts and Labour extra, if required

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APPEARANCE INSTRUMENTS CALIBRATION PROGRAMS

Includes:
annual preventative maintenance as per manufacturer's specifications with check list labour, firmware or software updates (depending on manufacturer), unlimited phone support for one year, calibration certificate ​

Glossmeter calibration

Colorguide calibration

Hazegard Calibration

Konica-Minolta CR-10 Color DIfference Meter

Konica-Minolta BC-10 Baking Meter

Konica-Minolta Spectrophotometer CM-2500D, CM-2600D, CM3220D

Konica-Minolta Spectrophotometer CM-3600D

Konica-Minolta Chroma Meter CR-400 and CR-410

Konica-Minolta Chroma Meter CR-300​

Calibration & Calibrated Tiles​

New calibrated plate for Konica-Minolta Chroma-Meters CR400-CR410

Calibration of white plate for Konica-Minolta CR 200 / 300 / 400

Calibration of white plate for Konica-Minolta CR 210 / 310 / 410

Calibration of Gloss Tiles (without instrument)

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APPEARANCE INSTRUMENTS CALIBRATION PROGRAMS

Includes:
annual preventative maintenance as per manufacturer's specifications with check list labour, firmware or software updates (depending on manufacturer), unlimited phone support for one year, calibration certificate ​

Ford Cup

Brookfield viscometer

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APPEARANCE INSTRUMENTS CALIBRATION PROGRAMS

Includes:
annual preventative maintenance as per manufacturer's specifications with check list labour, firmware or software updates (depending on manufacturer), unlimited phone support for one year, calibration certificate ​

Distillation Units Herzog / ISL

Flash Point HFP 360 / 362

Herzog Cleveland 355

ISL Flash Points

ISL CPP97 Pour & Herzog 850

ISL Houillon Viscometer (Per bath - co-rings included)

Alcor JFTOT