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SERVICE
DEPARTMENT |
| Folio Instruments is a proud Canadian industry leader in providing excellent, professional, comprehensive service to our customers. Our team of professionally trained engineers has over 30 year's instrumentation experience ! Our commitment and dedication to service excellence begins with our engineers. They regularly participate in ongoing training programs at the manufacturers facilities in order to keep pace with new developments in cutting edge technology. Our engineers provide instrument installation, comprehensive training tailored to your needs, preventative machine maintenance and repairs. In addition, Folio Instruments offers on site warranty support, equipment calibration. All repairs and calibrations follow precise requirements set out by the manufacturers. Folio Instruments is the only authorized service centre in Canada for the equipment we represent. Folio instruments is a proudly Canadian, fully bilingual, company and we provide Canadian Safety Association CSA Certification on all instruments and equipment. Our safety program includes regular in-house safety training, Workmen's Compensation and full liability coverage. By maintaining your equipment with Folio Instruments, the only authorized service centre in Canada, you ensure the smooth reliable operation of your equipment, reduce your risk of liability due to equipment malfunction and maximize productivity of your operations. Folio Instruments believes in partnering with you to ensure customer satisfaction. |
SERVICE CONTRACT PROGRAMS
Platinum |
This program should be considered by clients who require priority service at a known annual cost.
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Call us for a quote 1-800 683-6546 |
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Silver |
This program offers priority service, one emergency visit and a annual preventative visit at a fixed cost.
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Call us for a quote 1-800 683-6546 |
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Bronze |
This program offers
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See below for prices or call us for a quote 1-800 683-6546
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| Annual phone support | $125.00 |
APPEARANCE INSTRUMENT CALIBRATION PROGRAM
| Bronze |
Includes: annual preventative maintenance as per manufacturer's specifications with check list labour, firmware or software updates (depending on manufacturer), unlimited phone support for one year, calibration certificate | ||||||
Glossmeter
calibration |
$ 540.00 |
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Colorguide calibration |
$
700.00 |
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Hazegard
Calibration |
$
700.00 |
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Konica-Minolta CR-10 Color DIfference Meter |
$
400.00 |
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Konica-Minolta
BC-10 Baking Meter |
$400.00 |
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| Konica-Minolta Spectrophotometer CM-2500D, CM-2600D, CM3220D | $950.00 |
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| Konica-Minolta Spectrophotometer CM-3200D | $1,650.00 |
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| Konica-Minolta Spectrophotometer CM-3600D | $1,350.00 |
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| Konica-Minolta Spectrophotometer CM-508D | $1,100.00 |
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| Konica-Minolta Illuminance Meter TL-1 | $675.00 |
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| Konica-Minolta Luminance Meter LS-100 and LS-110 | $825.00 |
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| Konica-Minolta Chroma Meter CS-100 and CS-100A | $1,025.00 |
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| Konica-Minolta Chroma Meter CR-400 and CR-410 | $750.00 |
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| Konica-Minolta Chroma Meter CR-300 | $750.00 | ||||||
| Konica-Minolta Chroma Meter CR-331 | $450.00 | ||||||
| Konica-Minolta TV2130 | $1,475.00 | ||||||
Konica-Minolta Chroma Meter CL-200 CL200- Additionnal head |
$1,000.00 $875.00 |
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Konica-Minolta Chroma Meter CS-200 CS-200 Additionnal head |
$1,525.00 $875.00 |
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| Konica-Minolta TV-2130 | $1,200.00 |
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| Konica-Minolta LS 100-110 | $825.00 | ||||||
Calibration & Calibrated Tiles |
New calibrated plate for Konica-Minolta Chroma-Meters CR400-CR410 | $595.00 |
| Calibration of white plate for Konica-Minolta CR 200 / 300 / 400 | $375.00 |
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| Calibration of white plate for Konica-Minolta CR 210 / 310 / 410 | $375.00 |
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| Calibration of Gloss Tiles (without instrument) | $295.00 |
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| CMA- 21 Tile | $875.00 |
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| CMA 120 Tile | $1,325.00 |
COATING INSTRUMENT PROGRAM
Bronze |
Includes: annual preventative maintenance as per manufacturer's specifications with check list labour, firmware or software updates (depending on manufacturer), unlimited phone support for one year, calibration certificate | |
| Zahn & Ford Cup |
$195.00 |
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| Thickness gage | $95.00 |
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| Brookfield viscometer | $
450.00 |
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| ICI Cone & Plate | $
550.00 |
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MICROMERITICS POWDER TESTING INSTRUMENTS
Bronze |
Includes: annual preventative maintenance as per Micromeritics ISO Program (parts maintenance kit as required by the Micromeridics ISO program), check list labour, firmware or software updates (if required), instrument training, unlimited phone support for one year, calibration certificate, reduced travel fee. | |
| Sedigraph 5100 | $
1 535.00 |
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| Gemini 2360 / 2365 / 2375 | $
1 050.00 |
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| Tristar | $
1 420.00 |
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| Autopore | $
1 750.00 |
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| Accupyc 1330 | $
1 600.00 |
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| ASAP 2000 / 2010 / 2020 | $
2 975.00 |
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TELEDYNE/TEKMAR TOC INSTRUMENTS
Bronze |
Includes: annual preventative maintenance as per Teledyne/Tekmar ISO Program, check list labour, firmware or software updates (if required), instrument training, unlimited phone support for one year, calibration certificate, reduced travel fee. | |
| Apollo 9000 | $
1050.00 |
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| Phoenix 8000 | $
650.00 |
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PAC PETROLEUM ANALYSERS
Bronze |
Includes: annual preventative maintenance, check list labour, firmware or software updates (if required), instrument training, unlimited phone support for one year, calibration certificate, reduced travel fee. | |
| Distillation Units Herzog / ISL | $850.00 |
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| Flash Point HFP 360 / 362 | $550.00 |
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| Herzog Cleveland 355 | $850.00 |
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| ISL Flash Points | $550.00 |
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| ISL CPP97 Pour & Herzog 850 | $850.00 |
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| ISL Houillon Viscometer (Per bath - co-rings included) | $550.00 |
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| Alcor JFTOT | $850.00 |
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ZONE CHARGES TO ADD TO THE BRONZE PROGRAM WHEN THE TECHNICIAN IS IN THE AREA |
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| Eastern Canada : (Mainland : NB, NS) |
$500.00 |
Quebec Quebec City (Doesn't include Northern Quebec) Montreal (Within one hour of Pointe-Claire) Outside one hour of Montreal |
$350.00 $200.00 $350.00 |
Ontario Kitchener and Ottawa (Within one hour of Kitchener, Ottawa) Outside one hour of Kitchener and Ottawa (does not include Northern Ontario) |
$200.00 $350.00 |
| Manitoba | $525.00 |
| Saskatchewan | $525.00 |
Alberta Calgary (Within one hour of the office) Outside one hour of Calgary Edmonton |
$225.00 $375.00 $375.00 |
British Columbia Vancouver only |
$575.00 |
Prices subject to change without notice
Ship
to:
Folio Instruments Inc. ATTENTION : Service Department
277 Manitou Drive
Unit A
Kitchener, Ontario
N2C 1L4
Please, include the following information:
- Purchase order for either the service amount or a minimum of 1 hour labour ($195.00)
- Service requested, problems noted and contact name
- Indicate courier and account number for return of instrument
- Indicate if insurance should be declared
For more information about the different service offered,
please contact Dan Cormier : 1-800 683-6546
or
email : service@folioinstruments.com
or FAX : 519-748-1535
Installation & Service Report Form